These Terms of Service (“Terms”) govern your use of all services, software, and platforms (“Services”) provided by Simulation Technologies Inc., a provider of technology and data services specialized in the Accounts Receivable Management (ARM) industry. By accessing, browsing, or using our Services in any manner, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and all applicable laws and regulations. If you do not agree with these Terms, in whole or in part, you are expressly prohibited from using our Services and must immediately discontinue use.
These Terms constitute a legally binding agreement between you, the client or user (“Client,” “you,” or “your”), and Simulation Technologies Inc. (“we,” “us,” or “our”). These Terms apply to all service engagements, including but not limited to ARM data processing, credit bureau furnishing facilitation, IT infrastructure support, software implementation, regulatory compliance tools, and related consulting solutions.
Our Services are designed exclusively for businesses operating within the Accounts Receivable Management (ARM) sector, including debt collection agencies, debt buyers, servicers, and third-party vendors. We offer specialized IT and data reporting solutions including, but not limited to:
All services will be governed by the specific scope and deliverables outlined in your signed service agreement or statement of work (SOW). We reserve the right to update or enhance our service offerings and capabilities at any time to meet evolving industry needs and compliance requirements.
You agree to provide timely, complete, and accurate information necessary for the delivery of Services. You are responsible for the integrity and legality of all data submitted through our systems. This includes ensuring that any consumer information you provide has been collected and maintained in accordance with all applicable laws and regulations.
You agree not to use our Services to upload, transmit, or store any unlawful, defamatory, or infringing content. You also agree not to use our systems to reverse engineer, modify, replicate, or resell any part of our proprietary technologies without express written authorization. Unauthorized use may result in immediate termination of service and legal action.
Due to the sensitive nature of the data we process and the proprietary methodologies we employ, all Clients are required to execute a binding Non-Disclosure Agreement (NDA) as a prerequisite to engagement. This NDA shall remain in effect during the term of the engagement and for a period of five (5) years thereafter.
Under the NDA, both parties agree to maintain strict confidentiality regarding any non-public, proprietary, technical, or business information shared. This includes all source code, system architecture, client records, data models, and trade secrets. Breach of the NDA will constitute material breach of contract and may result in termination of Services and pursuit of legal remedies.
All fees for services rendered are specified in the executed service agreement or invoice. Fees may include one-time setup costs, recurring service charges, usage-based billing, and overage fees. Unless otherwise stated, all payments are due net fifteen (15) days from the invoice date.
We reserve the right to suspend or terminate service access in the event of unpaid balances exceeding thirty (30) days. Late payments may incur finance charges up to 1.5% per month or the maximum permitted by law. You are responsible for all collection costs, attorney fees, and court expenses incurred in recovering delinquent amounts.
We implement industry-standard safeguards to protect the confidentiality, integrity, and availability of data under our control. All systems are encrypted in transit and at rest, and access is limited via strict role-based access control (RBAC). All personnel undergo mandatory security training and background screening.
We comply with relevant provisions of the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA), and applicable state laws regarding consumer data protection. However, we do not assume liability for breaches resulting from Client-side misconfigurations or failure to adhere to recommended cybersecurity protocols.
To the fullest extent permitted by law, Simulation Technologies Inc. shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of revenue, business interruption, loss of data, or reputational harm arising out of or related to your use of the Services.
Our maximum cumulative liability, whether in contract, tort, or otherwise, shall not exceed the total amount of fees paid by you to us in the six (6) months preceding the event giving rise to the claim.
Either party may terminate the service agreement with thirty (30) days written notice. In cases of material breach, including but not limited to failure to pay, misuse of data, or breach of confidentiality, termination may be immediate.
Upon termination, you must immediately cease using our systems and return or destroy all proprietary materials. Any outstanding financial obligations will remain due and enforceable.
We reserve the right to revise these Terms of Service at any time, with or without notice. It is your responsibility to review these Terms periodically. Continued use of our Services following updates constitutes acceptance of the revised Terms.
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of the state and federal courts located in the United States for the resolution of any disputes arising from or relating to these Terms or your use of the Services.
For questions about these Terms of Service, or to request a copy of your NDA, please contact us.